Terms & Conditions for Public Courses

Terms & Conditions

Terms & Conditions

Provisional and confirmed status: All courses are considered to be “provisional” until a minimum number of course delegates has been reached, at which point they will be given “confirmed” status. Delegates will be informed by email as soon as a course has been confirmed. Delegates are strongly advised not to make to commit to any non-refundable travel arrangements until a course has been confirmed. The latest date that a course will be confirmed is 8 days before the course date, otherwise it will be cancelled (see Cancellation of Courses).

Cancellation of Courses

Modulus Structural Engineering Ltd reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be given a full refund of the fees paid to Modulus Structural Engineering Ltd.

Payment

The course fee will be collected at the time of booking. Exceptionally, an invoice may be issued for the amount due, in which case an administration fee of £25 will be charged and the invoice must be paid in full no later than 5 working days prior to the course start date.

Substitutes

Delegates may be substituted. There is no charge for a substitution. Full details of the substitute must be sent to training@moduluseng.co.uk prior to the day of the course.

Cancellation by Course Delegate

All cancellations must be notified in writing (to training@moduluseng.co.uk or by post) and are subject to the following cancellation fees:

30 days or more
Cancellation within 60 days of booking
Cancellation Fee: None

30 days of more
Cancellation more than 60 days after booking
Cancellation Fee: £12.50

8 to 29 days
“Provisional” course status
Cancellation Fee: None

8 to 29 days
“Confirmed” course status
Cancellation Fee: 50% of Course Fee
7 days or less 100% of Course Fee

Personal data

Personal data will collected in line with our Privacy Policy. Personal data will also be passed to MPA – The Concrete Centre and will be used in line with their Privacy Policy.

Contact Us

Head Office
Acorn House,
London Road
HOOK
RG27 9DY

Phone: 01256 768588

Email: training@moduluseng.co.uk